Lux Intelligent - Knowledge Base

We take being an easy company to work with very seriously and are constantly developing our customer support to offer more services, free, to customers.

What is Advanced360?

Advanced360 is the complete technical support and customer service portal offered to all Advanced customers.

Advanced360 is free to signup, and is packed with datasheets, technical manuals, software downloads and upgrades, training information and training booking, as well as access to the technical support ticket system and telephone support.

You can sign up for an Advanced360 account now and get access to a wide variety of technical and support information.

How does the zone numbering work?

Zone numbering is a purely arbitrary tool.  It is provided so that you can group a number of luminaire fittings into a recognisable building area.  It is often useful to use the same numbering/text as the installed fire panel.  This is helpful as quite often, colour drawings will be displayed locally, showing how a building is 'zoned'.

How many tests can I program?

The panel can be programmed with up to 400 individual tests.  Luminaires can be allocated to up to fifty groups, which means any testing schedule can be carefully sculptured to the buildings exact requirements.  There are no limits as to the number of Luminaires allocated to a test group, so for example all 996 lights on a panel could be allocated to a single test group.

Can I force a manual test at any time?

The control panel allows various access levels to the panel.  If a user has level 2 access, the lights can be forced in to in to test for a duration specified by the engineer at the panel.  These results can also download similarly to any automated tests for documentation purposes.  Alternatively, they will be uploaded to cloud, the next time the monitoring PC downloads from that panel.

Can I change my testing strategy?

Yes.  If it is identified that certain lights should not be tested at a certain times of day/month, this can be easily adjusted by reallocating the luminaire to a different testing group, or alternatively, adjusting the testing time of that particular test group.

Reallocating a luminaire to a different test group and altering a test group test schedule can be carried out via the menu system on the panel, or via the configuration tool.

Can I rename a light?

Yes, all the light and zone text can be altered at any time.

If for instance the use of a location within a premise is changed, the text description of the emergency lights in that location can be changed to reflect the change in use.  All is that is required is the access codes the panel to permit the changes, or access to the panel configuration via the Configuration Tool software.