Lux Intelligent - Knowledge Base

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Do my Maintenance Engineers need a Lux Intelligent account to access reports?

No.  When you send a report to your service engineers they will receive an email containing a link which they can click on to access the report data.  They do not need an account to access this information.  However, they are more than welcome to create a Lux Intelligent account if you would like to share a panel or a group of panels with them.

For more information please see:

  1. How do I access my test reports?
  2. Can I email test reports to my engineers?
  3. What reports can I generate?
How can I share information with colleagues?

You can share your emergency lighting test and status information via the Lux Intelligent cloud and associated mobile and web applications.  You can choose who you want to share the data with, and what data you want to share.

You can share your whole network down to individual panels with colleagues.  Once you share a panel or set of panels with a colleague, they can only see the test data and aggregated status for those panels.

You can revoke access to the data at any time.

So for example if you monitor emergency lighting at several installations across a geographical area, you may want to share the information for “Location 1” with the service company who maintains the lights at that location.  You may then share “Location 2” with a different maintenance company who services that location.  You could then also share “Location 2” and “Location 3” with a facilities manager who operates those locations.

For more information see:

What is an Advisory?

Advisories are a new category of issue which help you to identify issues on your network before they happen, or to highlight where there may be issues with your test schedule.

The following Advisories are currently flagged:

  • No monthly test – There is no current test of at least 5 minutes duration on the device.  You should run a 5 minute duration test on these devices.
  • No annual test – There is no current test of at least 3 hours duration on the device.  You should run a 3 hour duration test on these devices as soon as possible..
  • Monthly test expires soon – The current monthly test is due to expire soon.  You should check your test schedule and ensure the light is due to be tested soon.
  • Annual test expires soon – The current annual test is due to expire soon.  You should check your test schedule and ensure the light is due to be tested for a duration of 3 hours soon.
What reports can I generate?

There are 4 main report types which can be created within Lux Intelligent.

  1. Panel Test Report – This report lists the test result and current status of each of the lights on the chosen panel.  You can generate a panel report for an entire network right down to an individual panel.  You can also generate back dated reports where the test data exists.  You can also pick which devices to include, i.e. failed, passed, untested, aborted, skipped and deferred

  2. Maintenance Report – A maintenance report lists only the lights/devices with either a current status issue or a fail for the most recent test.

  3. Advisories Report – An advisory report lists the devices where an advisory notice is in place.  i.e. there is no current monthly or annual test, or the monthly or annual test is due to expire soon.

  4. Luminaire Report - A report for an individual luminaire, containing the luminaires full test history.
Can I email test reports to my engineers?

Yes, you can generate any of the 4 types of reports and have them sent to your engineers, or any contact you wish to receive the report.  The contact will receive an email containing a link to the report, which will open on their PC or mobile device in the web browser.  Once they view the report they will also have the option to download the report as an Excel document.

For more information please see: