Lux Intelligent - Knowledge Base

We take being an easy company to work with very seriously and are constantly developing our customer support to offer more services, free, to customers.

Can I access/manage a Lux Intelligent panel remotely?

Yes, there are a number methods of accessing and monitoring remote panels, if a direct connection to a PC is not available (PC more than 20 meters away).

The simplest option is to use the serial to Ethernet converter from the Lux Intelligent product range.  This allows the panel to be connected to the installations infrastructure.  This will allow access to the panel, via the Lux Intelligent logger software, from any PC on the local network.  However, through IT support, access could be provided via a portal to PCs from outside the network.  Aside from the converter, all that is required is a low cost data connection to the sites network.

A second option is to use other products from the Lux Intelligent range to provide remote access.  A standard modem card can be installed in the panel to connect to an external PSTN line, or simply an internal extension line.  The Lux Intelligent logger tool can be programmed to 'dial up' the panel in questions at specific times, and facilitate the downloading of results and panel data.

A similar result can be achieved using a GSM modem, where conventional fixed line connections may be difficult.   Again, this is another product in the Lux Intelligent range.