Lux Intelligent - Knowledge Base

We take being an easy company to work with very seriously and are constantly developing our customer support to offer more services, free, to customers.

Do I need to change my firewall configuration for Lux Intelligent?

Communications are always initiated from the monitoring side only.  This means no firewall reconfiguration is required.

For further information see the question on "Is my data safe?" for details on the security measures in place, and how data is passed from your network to the Lux Intelligent cloud without firewall changes required.